EncounterPro is an Electronic Medical Records System. Simplicity, design and a workflow-based system distinguish it from the competition. It provides hand-held devices and computer workstations in each exam room. Each workstation indicates the patient’s status: from stating the room needs to be set up for a new patient, to indicating the patient is waiting for a nursing assessment, to indicating the patient is being examined by the doctor.
EncounterPro features a simple interface with large, clearly marked buttons and interchangeable screens. From any screen, you can create a comprehensive office note from a series of lists. Physicians developed EncounterPro's screens specifically for the ambulatory point-of-care environment and specifically for clinical data entry. As a result, our screens are intuitive and uncluttered. Physicians have no commands to memorize, nor a maze of pull-down menus to wind through. Each screen presents itself as part of the office workflow--bringing the right information, options, and tools to the right caregiver at the right time. The result is a decrease in the time it takes the physician to chart the vast majority of encounters, compared to paper charts or other computer systems.
The Office screen is a tool that gives the physicians and staff the information and choices they need to manage their patients from check-in to checkout. Among many other features, the Office Screen shows:
1) The name of the patient in each office location, the service that the patient requires (e.g., examination, taking of vital signs, specified tests and immunizations), and how long the patient has been waiting for each service (shown by the number of minutes in parenthesis).
2) The screen also shows (through color-coding) the provider of the service. In addition, an asterisk shows that a service is currently being performed.
3) The number of patients in each waiting room and the number of patients checked out that day. A touch on those bars reveals the names of those patients. Another touch takes the physician to those patients' past encounters.
When the nurse or technician enters his or her code, the Vitals screen automatically opens. Patient demographic information previously entered by the front office flows to the screen and is displayed at the top. This screen is configurable to the preferences of the practice, and anything entered with numerical values may be graphed.
The Encounter screen is where the
physician enters patient data at the point-of-care. This screen is organized
along the SOAP model. It provides demographic information, a digital
photograph, vitals, and other pertinent patient information. Tabs on the bottom
bring up screens showing the open and closed assessments; drug histories; the
child's development chart (for a pediatric practice); and the documents that
have been scanned into the patient's record.
The area in the center of the screen shows a summary of the current encounter. Touching any line brings up details. The button on the top right allows a review of past encounters, showing all associated observations, diagnoses, and treatments. The first three icons on the left open screens for (1) the physical exam, (2) the assessment, (3) the associated treatment that flows automatically from the assessment. The fourth icon provides record management tools, and the final, fifth icon, allows physicians and staff to enter memos.
Physical Exam Screen
Using the Physical Exam screen, the physician drills down to the abnormals and relevant normals in a few seconds. For a typical illness or well visit, the touch of a single button (customized by the physician to document all of the characteristics of that condition) records all the physical observations. This screen can be customized to reflect the preferences of the physician.
If the patient's ailment is common, the physician touches one of buttons describing the most common assessments he uses in his practice. If the ailment is not among the pick list, he or she can search alphabetically or categorically for every ailment that has an associated current ICD code.
The Treatment screen is pre-configured by each physician to present the common treatments for each assessment. If the treatment that the physician prefers is not here, he or she may search the database by clicking the "New Treatment" button on the right, or typing in an appropriate treatment on the keyboard. With the Composite Treatment bar, the physician can order a set of treatments with a single touch.
If the physician selects a drug as a treatment, EncounterPro automatically brings up the prescription screen. EncounterPro calculates the dosage based upon the patient's current weight (entered from the vitals screen) and shows the physician's default settings for that particular drug. The physician can change the data shown on each gray bar by touching the bar and then touching a selection from the list that appears. EncounterPro then recalculates the data based upon the new selection. Every prescription is reviewed again when the physician electronically signs for the encounter and the prescription.
At the end of each encounter, the Billing screen permits review of the prescriptions and the billing data generated by the treatments and procedures selected during the encounter. Other features include the following: (1) touching the billing block brings up a screen that permits billing adjustments and the addition of billing notes; (2) this screen also allows a provider to request a recheck by another provider.
If the physician is ready to close the encounter, he or she signs on a pressure-sensitive pad, binding her signature electronically to that particular encounter and the associated prescriptions. The CIC software incorporated into EncounterPro captures not only the graphical representation of the signature, but also its speed and pressure variations.
ü Easy to implement and use
ü Allows rapid data entry using touchscreens on laptop or desktop computers
ü Cut charting time by 50%
ü Enter data directly and rapidly
ü Cut patient wait time by 50%
ü See more patients per hour
ü Automate your workflow
ü Customize “on the fly”
ü Train in one week
ü Go paperless in two weeks
ü Document imaging
ü Digital voice recording and recognition
ü Multiple offices can share patient records over ordinary phone lines
ü Flexible--will support existing and evolving clinical specialty needs
ü Scalable as practices expand or interface with other healthcare providers
ü Relational database for research and analysis